The Front Office Audit
One structured review of your club — data, brand, experience, marketing — that ends with a written findings report and a prioritized 90-day plan. No dashboard until the audit says your data can carry one. That's the deal, and it's why the numbers hold up.
Three steps. About three weeks.
- Discovery call (45 min). Your goals, your systems, your season. We'll tell you on this call if we're not the right fit.
- The audit. Structured questionnaires across all four strategies, a review of your actual data sources, and interviews with the people who touch the fan — box office to social.
- Findings & the 90-day plan. A written report: what's working, what's leaking, and the prioritized order to fix it — with the dashboard spec your data can actually support.
Findings report
Every gap across the four strategies, in plain language your board will understand.
90-day plan
Prioritized, sequenced, sized for your staff. First domino identified.
Dashboard spec
The Monday Morning View your systems can support today — and the roadmap to the full version.
Book your audit
Tell us about your club below. We take a limited number of audits per season — clubs are served in the order inquiries arrive.